Bob Coates is a nationally respected authority on workplace violence in healthcare, with over two decades of experience training clinical teams in “Encountering, Resolving, and Coping with Violence in the Healthcare Workplace.” For 16 years, he served alongside law enforcement as a field interventionist, specializing in family and civil violence resolution. Licensed as a therapist and counselor in Tennessee, Virginia, and Florida, Bob also serves as an executive practitioner in healthcare clinical and operational solutions through his proprietary organization, SyMedica™—delivering integrated, compliant strategies that improve safety, reduce liability, and strengthen provider performance.”